Terms of Service
Effective Date: 21/12/2024
Welcome to Jam Soup! These Terms of Service (“Terms”) govern your access to and use of our website, dashboard, and services. By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services Overview
Jam Soup provides static websites and related services for small businesses, including hosting, customisation, and access to a site management dashboard (the “Services”).
2. Eligibility
You must be at least 18 years old to use our Services. By using Jam Soup, you represent and warrant that you have the legal capacity to enter into this agreement.
3. Account Registration
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your account login information.
- Notify us immediately of any unauthorised use of your account.
4. Fees and Payments
- The cost of our Services will be detailed on our website and may vary depending on the plan or features you select.
- Payments are processed securely through Stripe. By subscribing or purchasing, you agree to Stripe’s Terms of Service.
- All fees are non-refundable unless otherwise specified.
- We reserve the right to adjust pricing or introduce new subscription plans and features. Changes to pricing will be communicated in advance and will not affect your current subscription period.
- Failure to pay any applicable fees may result in suspension or termination of your account and Services.
5. Custom Domains
- Custom domains are supported. You are responsible for purchasing and configuring your domain. Guidance will be provided through the dashboard.
- Jam Soup is not responsible for domain-related issues, including downtime caused by incorrect DNS configuration.
6. User Responsibilities
- You agree not to use the Services for unlawful or prohibited activities, including hosting illegal content, spam, or malicious software.
- You are responsible for the content uploaded to your website. Jam Soup reserves the right to remove content that violates these Terms.
7. Intellectual Property
- All templates, code, and assets provided by Jam Soup remain our intellectual property.
- You retain ownership of content you upload to your website.
8. Termination
- You may cancel your subscription at any time. Services will remain active until the end of the current billing cycle.
- Jam Soup may terminate or suspend your account for violations of these Terms or non-payment.
9. Disclaimer of Warranties
- Jam Soup provides the Services “as is” and “as available.” We do not guarantee that the Services will meet your requirements or that they will be uninterrupted or error-free.
10. Limitation of Liability
- To the fullest extent permitted by law, Jam Soup will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales.
13. Contact Us
If you have any questions about these Terms, please contact us at [email protected].